The consequence of Leader and Follower Emotional Intelligence

The Leadership Quarterly 13 (2002) 243 – 274

The effects of innovator and follower emotional brains on overall performance and attitude: An educational study Chi-Sum Wonga, *, Kenneth T. Lawb, you


Department of Administration, The Chinese language University of Hong Kong, Shatin, N. Capital t., Hong Kong, Chinese suppliers b Division of Administration of Companies, Hong Kong School of Scientific research and Technology, Clear Water Bay Highway, Hong Kong, China

Abstract Just lately, increasing numbers of college students have contended that mental intelligence (EI) is a main variable that affects the performance of leaders. Through this study, all of us develop a psychometrically sound and pretty much short EI measure you can use in command and administration studies. All of us also provide exploratory evidence for the effects of the EI of both frontrunners and followers on work outcomes. Making use of Gross' feelings regulation unit, we believe the EI of commanders and followers should have positive effects on task performance and attitudes. All of us also propose that the psychological labor of the job moderates the EI – task outcome romance. Our outcomes show the EI of followers affects job efficiency and task satisfaction, as the EI of leaders influences their fulfillment and extra-role behavior. For followers, the proposed interaction effects between EI and emotional labor on task performance, organizational commitment, and turnover purpose are also recognized. D 2002 Elsevier Scientific research Inc. Most rights set aside.

1 . Advantages Emotional intelligence (EI) is definitely an growing topic pertaining to psychological, educational, and managing researchers and consultants (see, e. g., Shapiro, 97; Weisinger, 1998). Many businesses have directed their personnel to various EI training courses proposed by manage* Related author. Tel.: +852-2609-7794; fernkopie: +852-2603-6840. Email-based addresses: [email protected] msmail. cuhk. edu. hastkrafter (C. -S. Wong), [email protected] hk (K. S. Law). 1 Tel.: +852-2358-7740; fernkopie: +852-2335-5325. 1048-9843/02/$ – find front subject D 2002 Elsevier Science Inc. Most rights appropriated. PII: S i9000 1 0 4 8 - being unfaithful 8 4 3 ( 0 2 ) zero 0 zero 9 9 - you


C. -S. Wong, K. H. Law / The Leadership Quarterly 13 (2002) 243–274

ment consultants. Proponents with the EI strategy argue that EI affects your physical and mental wellness as well as your career achievements (e. g., Goleman, 1995). Some appearing leadership hypotheses also mean that emotional and social brains are even crucial for market leaders and managers because cognitive and behavioral complexity and flexibility are important characteristics of skilled leaders (Boal & Whitehead, 1992). However , there is small empirical data in the materials about the partnership between the EI of both leaders and followers and the job final results. One of the reasons just for this gap could be the lack of a psychologically sound yet practically short measure of EI you can use in command and managing studies. The project reported in this conventional paper was designed to develop such a measure and offer exploratory proof concerning the effect of the EI of both leaders and followers on job results. The purpose of this kind of multisample, multistudy project can be threefold. Firstly, the primary concepts of EI and emotional labor are discussed and ideas are produced concerning their role in leadership and administration research. EI is referred to as a couple of interrelated abilities possessed by individuals to manage emotions, when emotional labor is referred to as emotion-related job requirements imposed simply by organizations. As a result, EI is actually a particular set of an individual's abilities, while psychological labor represents a particular sort of job demand. Secondly, we all develop a brief but psychologically sound way of measuring EI intended for research in leadership and management in our first empirical study. Finally, in the second and third studies, all of us test the relationships between the EI of followers and leaders and the job final results, and the recommended moderating effects of emotional labor on the EI–job outcome...



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